Take my attempt to find a company to print my folders and interior pages for an IT study manual I sell. I found myself being force to find another supplier after my current one randomly doubled their prices and only told me AFTER I had put another order in.
Sounds easy enough eh? Get some folders printed with artwork on them and the interior pages printed in black and white.
It wasn’t so easy though.
Many companies would print the folders for me with artwork on but couldn’t print the contents. Others the contents only but not the folders. This of course meant me having to co-ordinate two companies and ensure the holes for the content matched the size of the D rings on the folders as well as the correct spine width.
I finally found a company who said they did both but after submitting a quote I hadn’t heard back two days later. I had to chase them a few times and finally got a quote as well as specs for the cover artwork.
When I submitted the order saying it was now urgent they never replied.
Success in business can be very easy. You just need to be less crap than your lazy assed competition.