Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

We accept credit cards or Paypal. Some debit cards may not work with online purchases and pre-paid cards will rarely work. The best thing to do is ask your bank and if they can't help then you can drop a helpdesk ticket.
Once you join you have access to all the members courses. Every course has preview lessons so you can ensure it's the right course for you. We have a 14 day money-back guarantee. If you renew by accident then contact us within 30 days.
There is a coupon box on the join page so put it in there if you have one.

Making Courses

We teach how to use online tools to create videos, e-books, audiobooks, blogs, membership websites and more. We also teach online marketing ideas to promote and sell your products.
The easiest thing is to follow the free WordPress course. Also, every course has a syllabus with lessons you can click and preview to see if you like our content and teaching style.
This is an access all areas website. You can do the free WordPress course or have access to all the other courses. We don't sell individual courses.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to helpyou@educo.com.
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

Didn’t find the answer? Drop us a helpdesk ticket.